Category: General

Things seem to be falling into alignment. I picked up a revised edition of Margaret J. Wheatley’s book entitled Leadership and The New Science the other day and I’ve been devouring its contents with relish. There is so much in this book that relates to my research that it’s almost uncanny. In particular, one chapter entitled Change: Capacity of Life resonated with me quite deeply because the three critical areas of the system that she mentions seem to match with the three goals of my greater vision that I have laid out for myself.

My colleagues and I focus on helping a system develop greater self-knowledge in three critical areas. People need to be connected to the fundamental identity of the organization or community. Who are we? Who do we aspire to become? How shall we be together? And people need to be connected to new information. What else do we need to know? Where is this new information to be found? And people need to be able to reach past traditional boundaries and develop relationships with people anywhere in the system. Who else needs to be here to do this work with us?

As a system inquires into these three domains of identity, information, and relationships, it comes more self-aware. It has become more connected to the truth of who it is, more connected to its environment and customers, more connected to people everywhere in the system. These new connections develop greater capacity; the system becomes healthier.

Identity to me is the cornerstone of the system. It allows an individual or organization to know and stabilize itself in chaotic times. In effect, it defines your passion and purpose, the ship with which you sail upon and the star that guides you. It is the context within which all are choices are made. I feel like I need to help both individuals and organizations discover their true identities. What I’m finding surprising about this though is that figuring out individual identities is extremely difficult, probably because people have a hard time observing themselves from a third person perspective. Organizational identities, in comparison though, seem much easier to decipher, probably due to multiple perspectives within the group, which is why I’ll probably focus on them first initially.

Relationships are the foundation of life itself. In effect, the interaction of the parts is actually more important than the parts themselves. I feel I have the knowledge contained within me to help organizations run radically different and better than they do now. What’s more, I don’t even have to prove it because I’ve already seen it done elsewhere and I’ve seen aspects of it work with my own life, both online and off. What I do need to do is to simply document how this new way of working works and explain how it directly relates to relationship building. This of all three is the most clear to me, as I’m even using these principles within my own work life right now for my day job.

Information is what flows between the structured relationship of identities within these systems. Yet today, these information flows are completely inadequate due to them being all dumped out in a single bucket, rather than channeled into different filtered streams or orbits that can be more easily absorbed based upon the context within which they are viewed. I feel that I need to build something like a content management system that is much more than a content management system, yet at the same time something much more simpler than a content management system, giving it an almost playful yet powerful flexibility to it (i.e. a sandbox). It would be something that would both distribute and aggregate information, not only upon a single site but between sites, so as to relay distributed contextual awareness between all nodes of the system. At this point, I have started working on this conceptually and what I’m finding is that it almost has a fractal nature to it. The trick I’m finding is not to focus too much on the details themselves at this point but to understand them within the greater context and patterns of the system first.

So that’s where I’m standing right now with my vision and its three primary goals which woven together would hopefully provide a new way of self-organizing society, thus allowing us to do things collectively that would seem almost impossible to us now under our existing world view. Again it’s important to realize that no one single goal itself is sufficient to initiate the change but it requires all three working together as a trinity to kick start and be a catalyst for the change to occur. In effect, it is the interaction or relationship between the three goals that ignites things.

David Trubridge gets it. He has an essay on his site that talks about a type of designer called a Cultural Designer.

All of this means that a new type of design must be created. I call this Cultural Design — design as we have never known it, at least for a very long time. The cultural designer will primarily design abstract lifestyles and rituals that allow us to lead a sustainable life. For the few objects that are needed, they will have much less to do with the physical workings of objects, and more to do with their effect — how they nourish us.

In rereading the function and purpose of this type of designer (as I remember reading it a year or two ago), I’m struck by the similarities that I feel I need to express now in my own life and work. Not only is culture a foundational element of this work but there also seems to be a spiritual aspect to it as well when he talks about the need for these objects to “nourish” us. Even his points about “rituals” seems to touch home on Alain de Botton’s Athiesm 2.0 message about the need to create rituals in our own lives that gives us a sense of connectedness with each other and the world and universe around us.

There is no cultural dimension,
nothing that creates a sense of identity —
and above all there is no nourishment.

David Trubridge

Most important of all though he talks about existing design lacking the ability to create a sense of identity which he believes cultural design can help with. This struck home very deeply for me because not only do I feel this within my own life but also I know of other people who feel this same very way. In effect, while technology is helping us to connect with one another, it’s not really helping us to connect with one another, if you get what I mean. We need something that goes deeper than just functionality. It has to have a purpose and cultivate something meaningful within our lives. Right now, a lot of the technology that we utilize seems empty and lifeless to me. It’s not connecting us at a level that we need to be.

That said though, imagine the depth, complexity, and understanding that a Cultural Designer would need in order to pull something like this off. It would definitely require a lot of time and couldn’t be done quickly because you have to observe and test for more than just a functional capability but also a cultural capability. While one could be observed quickly after each iterative test, the second would require at least moderate long term usage to fully see its effects.

Alain De Botton has some interesting ideas that I think touch upon similar thoughts of my own. Below is a video of his TED speech last year in which he talks about Atheism 2.0 and how it should try to utilize the methods of religion to be more effective.

When he speaks about how we should utilize arts to help cultivate our lives, I couldn’t agree more. I keep seeing all of this amazing and incredible talent out there, like on Dribbble, and yet most of it seems wasted on marketing things that don’t have much meaning or structure in our lives. It would be cool to see wealthly patrons, like in the times of the Renaissance, hire artists and designers to create works that cultivate and uplift us, reminding us of our true potential, as individuals and as a group.

Even our deep and spiritual connection to nature seems severed, as many of us live within cities where nature is almost all but hidden from view. Luckily living within Vancouver, the mountains and oceans around me are a constant reminder of nature that it always prominent. That said, I still feel dramatically disconnected compared to my youth when I was growing up on an acreage outside of Edmonton, Alberta. You were immersed within nature and the natural laws and beauty of it. You felt and knew the rhythms and cycles of the earth, seeing their importance all around you, especially during the autumn when the farmers collected their harvest. Again, I feel like I need to create something that reminds me of this natural connectivity within my home or work, so that the cycles and important events of nature aren’t lost from view.

Even in my own work relating to passion and purpose, I feel there is something deeper that I’m trying to help express universally for all. The best way of describing it would be the science of spirituality. In effect, I’m trying to make the nature of spirituality, this feeling of connectedness, something that is accessible and understandable to everyone in a simple yet profound way. Obviously as yet, it is still a mystery to me but I feel like the key has to do with our structured interaction with one another. In effect, once I understand this pattern or structure between each of us, I feel like I can create an interface that will help people both see and understand each other better within the context of the world we live within.

I think there might be something that may not be so evident to people who read my journal. When I say “you” within my posts, I’m primarily referring to myself. In effect, as a journal, I’m talking to myself. I’m basically trying to reinforce what I know through repetition (writing it out to myself), so that I’ll remember it later when I reflect upon my journal.

The problem with this tone of writing though is that when I talk to others about their struggles, it comes off as very preachy or commanding. “You need to do this” or “You need to do that.” This is a huge flaw in my communications that I’m fully aware of, yet I’m still trying to figure out how best to circumvent or correct. For example, within the writings of others, I notice they utilize words like “one” or “oneself”. “One needs to remember to play daily.” This removes the direction of the message and doesn’t put any command on the individual listening to it.

Other than that, my final option would be to completely change my writing so it is clearly evident that I’m writing to myself. So instead of saying to myself “You need to do this”, I instead would say “I need to do this.” This actually isn’t as bad as it seems because I know that in helping myself, I’m helping others. Thus by utilizing “I”, I’m making it evidently clear to even myself, that I am the one who needs to work on living what I already know. In effect, just knowing isn’t enough. To fully complete the circle (i.e. live to play, play to learn, learn to work, work to live), I need to be able to fully work on living what I have learnt through play. Only then will I be able to truly lead by my actions, rather than by my words.

There are two valuable attributes that I’ve found to be extremely helpful in my search for my passion and purpose. These two attributes are perspective and awareness.

Perspective, I believe, is the easier of the two to learn. It can be learnt by playing within your life on a daily basis. Put another way, strive to do something different daily. In doing so, you’re putting yourself within different situations which can give you new and unique perspectives to your life.

Some examples of daily play to get new perspectives would be as follows. Reading material outside of your normal field of interest. Walking different paths or visiting different places within your local neighborhood to see or encounter things that you might not normally. Whatever your creative method (i.e. writing, drawing, composing, etc), try to create something different daily, no matter how rough or crude it might seem.

Awareness, on the other hand, I’ve found to be much more difficult to learn, primarily because it almost implies a degree of wisdom to recognize what you are seeing. For example, just because you can see something, it doesn’t imply you understand what you’re seeing. And if you can’t understand what you’re seeing then it may as well be invisible to you because the understanding brings the awareness.

The thing to realize though is that there are different forms of understanding. Logical understanding means you are fully cognizant of what you are seeing to the point that you can easily express it verbally to others. Intuitive understanding is much more difficult however. You may feel you know something is important, yet you can’t logically explain why at that point in time. Nevertheless, one must realize that this intuitive awareness is just as important, even if you can’t explain the importance of what you’re seeing.

Awareness I’ve found isn’t so much learnt, as it is fostered or cultivated. To be aware, you must give yourself the time and space to allow it to manifest itself through reflection. If, however, you don’t give yourself time to reflect, to recognize what you’re looking at, even at an intuitive level, then there is less chance for awareness to occur.

Therefore to foster awareness, I’ve found it beneficial to have large periods of reflection. For example, if you have a journal, it’s important to not only give yourself time to write within it but also time to reflect upon it. Look back within it and see if you can see a pattern, connectivity, relationship, or interaction between the different individual events within your life, no matter how superficial they might seem at first. Above all else though, give yourself the time and space away from both input and output to digest what you are absorbing.

In effect, every so often ensure that you unplug from the external signals and noise around you, so that you can fully concentrate on the signals emanating from within you.

There’s an awesome scene from The Truman Show that’s a great metaphor for the moment of realization of your life’s passion and purpose. It’s the point in the movie when Truman fully understands who he is within the context of the “world” around him and what he needs to do to be truly happy (unbeknownst to his viewers). Even more poignant is his playful gesture of proclaiming “Trumania”, as though he had just discovered a new world of his own.

What I find interesting about this is how searching for your passion and purpose in life is exactly like searching for a new world. It’s not a single act (i.e. landing on a beach of a new continent) but instead a series of actions that fully map out and define the perimeter or parameters of it (i.e. numerous landings on the coast, numerous ventures up coastal rivers to map the interior of it) until you achieve a moment of realization at seeing the world in full. Yet this world you’re mapping and surveying doesn’t exist on any geographical map but instead exists within yourself, defining your existing world view of who you are within the context of the world around you and what you believe you can do within it.

I can’t tell you how many times I felt like my life was like being adrift on a river and not knowing where I was or where I was going. Even more so, when I looked back at where I had been, at places I had stopped alongside the river, they just seemed like random destinations with no sense of location, purpose, or meaning. I kept wanting to be able to fly high above where I was, so I could see things from a different perspective and get my bearings but I was never able to do this. Now I realize I didn’t need to do so. My journey itself was helping me to discover where I was and where I was going. I just needed the awareness and perspective to understand what I was looking at collectively.

You see the awareness and understanding doesn’t come from just looking at the individual waypoints of your life. It comes from looking at them as a whole and seeing how they relate and interact with one another collectively, no matter how remote and distant they may seem to be. Only then will all of the pieces connect and you’ll finally see the new world you’ve passionately known was there all along.

There’s an excellent rant post by a former Apple interface designer on Microsoft’s Vision of the Future that entails what a successful vision should be as described below. What I find interesting about it is how it has already been proven true within my own life.

This matters, because visions matter.
Visions give people a direction and inspire people to act,
and a group of inspired people is
the most powerful force in the world.
If you’re a young person setting off to realize a vision,
or an old person setting off to fund one,
I really want it to be something worthwhile.
Something that genuinely improves how we interact.

Bret Victor

You see earlier in my life, I was like everyone else in that I believed that when you set goals, they should be realistic ones. While I still believe this to be true, what I now find more important though is to define a greater vision for your life that makes it worthwhile to live and work through those myriad of goals, thus unifying them in a meaningful way for yourself. Even more importantly, it gives you the persistence and faith to continue working towards your vision even when you aren’t fully sure of how to achieve it yet. Most important of all, I find that when you have a greater vision for your life, suddenly the little things that might have annoyed you before don’t bother you as much. Or while they may still bother you, you find you can get over them easier because your perspective is taken from a long view versus a short one.

For those who’ve played MMO games, you know the same principle applies. When you get excited about a new expansion, it isn’t so much about the individual questing goals that get you excited, as the endgame vision of what you are trying to achieve as a hero. Thus you may encounter boring quests or even extremely challenging ones, yet you persevere and overcome them because of the greater vision of what you hope to achieve (i.e. slay the massive dragon in the final endgame raid dungeon). Really the only thing stopping you or helping you to achieve your vision is your belief in yourself. Once you start cultivating your vision and your belief in yourself, everything changes, as you finally become what you know you truly should be (as eloquently put by Viktor Frankl paraphrasing Johann Wolfgang von Goethe in the video below).

If we treat people as they are,
we make them worse.
If we treat people as they ought to be,
we help them become
what they are capable of becoming.

Johann Wolfgang von Goethe

I abhor the concept of gamification. This might sound weird considering I believe we can learn so much from games and I believe that life itself is the greatest game of all. Where the difference comes into play for me is why we play the game in the first place. If you’re playing for the rewards, be they material or social recognition, then you’ve lost the real focus of the game. The experience is the reward, to play and experience the game to its fullest.

If anything, the overuse of gamification within online games today is one of the primary reasons why they do fail. In effect, often the experience of the game is so shallow and meaningless due to poor game design, that game designers often have to add in superficial “rewards” along they way to give players something worth playing for (i.e. a golden carrot), otherwise the game would be completely boring. And if anything, people eventually do see this shallow and meaningless gameplay after playing the game for a while and experiencing the “golden carrot” pattern repetitively, to the point that they see them for what they truly are.

Therefore, it is not the games themselves that we need to learn from and design into our lives but instead we need to learn from the experience of play, as this is the natural process of life itself. A young fox cub chasing a butterfly is learning valuable life skills, as these will be essential in his ability to hunt when he grows up. Play within businesses itself is a crucial element that is so often overlooked and ignored to the point of being forbidden. Yet the ability to experiment and make mistakes in research, be it for a medical company or for a web firm, is how we learn to innovate. Without that ability to play, without giving ourselves permission to be imperfect, we would not be able to survive and evolve as a species.

If anything, what I’ve learnt the most from online games has to deal with social interaction and, more specifically, how to overcome the social limitations and mechanics of the game to work more effectively as a team. Thus if anything, it was how we worked as a social group to come up with creative solutions not designed within the game, so as to be able to play it more effectively. In effect, we played around and tested different social interactive methods and structures until we found ones that worked for us and improved the effectiveness of our group as a whole. This is exactly the same reason why so many of the best raid leaders within WoW weren’t people with MBA’s but instead people like head nurses who worked within ER departments. In effect, just as these people brought their amazing social capabilities and knowledge into the game, so too should we take what we’ve learnt socially from within these games into our lives as well, so as to improve them. A quote from John Thackara’s book In The Bubble below is a perfect example of this.

Online games are an object lesson for academia, Herz says, not because universities need to be making games, but because online games illustrate the learning potential of a network and the social ecology that unlocks that potential.

Among young people who appear demotivated in formal learning situations, learning and teaching occur in a collaborative, highly social way in a game context. Herz continues: “If a gamer doesn’t understand something, there is a continuously updated, distributed knowledge base maintained by a sprawling community of players from whom he can learn. Newbies are schooled by more skilled and experienced players. Far from being every man for himself, multiplayer online games actively foster the formation of teams, clans, guilds, and other self-organizing groups.”

Anytime I have seen something decent come from gamification, it wasn’t about making something game-like but instead about giving people a new perspective on their lives which in turn improves the experience of it. This to me isn’t gamification but great design, particularly from a visual design perspective. For example, I myself am conceptualizing the ability to easily visualize data within a CMS concept I’m currently working on. The benefits of this are obviously dramatic because it would allow people the ability to experience their lives from different visual perspectives, thus empowering them and inspiring them within their journey. Again, this isn’t gamification but instead information design and data visualization as done by the likes of Edward Tufte.

I‘ve been noticing a pattern over the years when dealing with web design. People come to me looking for a website and assume that I’m going to magically make something that makes sense of their business or their life when they themselves have no clue of it. How can you possibly expect someone to build something that is supposed to communicate your identity clearly, if you yourself have no idea of it?

Don’t get me wrong. Figuring out your identity is extremely complex. It takes a lot of care and awareness to recognize the patterns in your life which define and build a structure of your identity. I think this is why at times people are often so frustrated with existing technology because it often doesn’t work naturally in the same way that we evolve. Most technology assumes you know the structure of your life already and thus can create sections for it when you build your site or space. Yet this often isn’t the case.

It takes a lot of care and awareness to recognize the patterns in your life which define and build a structure of your identity.

Instead as we live, patterns build up until one day we realize something is important in our lives and it defines who we are. Again we need this same capability with technology that will allow us to notice small things over time until the accumulation of those thoughts form a solid aspect of ourselves. Comparing it to blogging software, it would be the ability to make random posts over time and then suddenly realize that those random posts have meaning, thus you categorize them. Then over more time, you realize that this meaningful posts are meaningful to your entire life and thus that category spins off and becomes an entire website in itself. Again right now there seems to be no way to do this fluidly while also maintaining the path to the original random thoughts. Instead you have decide at what point to break and spin off the content and form your own site from it.

All said and done this reminds me of how solar systems and planets within them are formed. At first it is all just one big chaotic soup from which slow moving patterns (orbits) form. Then over time those patterns start merging and solidifying into solid planets which eventually become self-sustaining entities on their own, possibly even habitable ones with ecosystems of their own.

Since it’s the start of the new year, I’m hearing a lot of people talking about inspiration and what you can do to be successful. One thing I keep hearing time and again is “Focus on one thing and do it well.” I completely disagree, at least from the perceived perspective of it.

The way most people word this, other people will assume that they should just choose one thing in their life and only focus on that throughout their life. This is simply absurd. You’re going to have a very monotonous and boring life if you do this because diversity is the spice of life.

Don’t get me wrong though, I agree with what is being said on a fundamental level but it needs to be taken into context within the bigger picture. Yes by all means, when working in the moment, work on one thing and do it well. However, when working within your long view, ensure that each thing you do can be supported by, connected to, and built upon by the other things that you do. This is how design works and how complex self-surviving ecosystems are created. It is small little actions or endeavours, that when connected to each other, create something of wondrous beauty.

As an example of this, I always have a myriad of thoughts on my plate that would seem to lead my life into radically different directions. However, the more I understand myself, the more I’m seeing that these things below the surface are actually connected quite closely to each other. Therefore, I’m figuring out ways to ensure connectivity between these things from a strategic view before I dive too deep into a singular project from a tactical view. So possibly, just possibly, my ongoing research on creating my own content management system directly relates to my interest in relaying information (i.e. visual maps) in radical new ways. And that in turn relates to creating radical visual systems that would allow people to articulate who they are and where they are going within their lives which would in turn allow them to represent themselves professionally in ways that make CVs or resumes look like an archaic joke. So again, one thing builds upon and is utilized by the next which empowers and weaves the entire ecosystem or tapestry of the vision.