Nollind Whachell

Within the World of Warcraft, my character that I played was a Protection Paladin whose primary role was as a “tank”. Within life, the character that I naturally “play” is a Healer Idealist whose primary role is as an “advocate”. But what does this really mean? Well let me try to break it down into parts, almost as though you were reading a “Player’s Manual” for the “Game of Life”.

Idealist Class

Think of my Idealist temperament as a “class” which is always forward thinking on the possibilities of what could be, thus always wanting to help improve the things around them. To be able to fully understand what needs to be improved though, requires a huge amount of knowledge and understanding. To achieve such things, Idealists utilize their highly evolved intuitions to become aware and understand the complex interactions of the systems around them, no matter if it’s the human body, an organization of many people, or even the software that’s utilized within the organization.

Healer Spec

As a specific variant of an Idealist, a Healer specializes in the ability to “heal” the things around them. And no this doesn’t mean a Healer can somehow cast magical spells to heal people. What it does mean though is that Healers have the uncanny ability to fix or improve things to the point that it almost seems “magically” in nature to others. For example, my family (particularly my mother) says I have an uncanny ability to “heal” them with my hands utilizing massage techniques on their head, hands, and feet. Doing tech support in the past, I’ve had people amazed at my ability to figure out the most bizarre problems and return both software and hardware to its optimal working state. And even as a team lead, I’ve had people amazed at my ability to assist them with process or workflow problems that seem to effortlessly disappear after assisting them.

Advocate Role

Last but not least, my primary role is as an advocate which means I will voraciously defend the causes I strongly believe in. This is one aspect of the Idealist class that can seem quite strange to people, as an Idealist can quickly go from being very laid back and easy going to almost bearish in the skip of a heartbeat, if they feel their causes are being attacked in any way, shape, or form.

For those used to playing massively multiplayer online games, you know that when you create your character, you often have to choose a class and then a further specialization to determine your role and play style within the game. For example, within the World of Warcraft, I had a character who was a paladin class that specialized in protection. Thus his role as a Protection Paladin was as a “tank” at the front lines, often taking the brunt of the enemy attacks for his party. What a lot of people don’t realize though is that just like these games you can actually determine your “class” and “specialization” within life itself using a personality profile system such as the ones created by Isabel Briggs Myers and David Keirsey (and often easily determined via a personality profile service). For example, during World War II, Isabel and her mother created what is called the Myers-Briggs Type Indicator assessment so as to help women find suitable jobs that matched their personalities.

What’s important to realize in understanding this though is that your “role” or personality type is not a job type by any means. For example, you don’t take a personality test with an outcome of being told “Your optimal role in life is a WEB DESIGNER!” Instead think of your role as actions that you naturally gravitate towards so as to truly express your authentic self within life, thus making you feel truly alive and meaningful. It’s important to realize this because when you first glance at your optimal job types that match your role, they may seem completely different and without any similarities on the surface. Once you fully understand your role in life though, you’ll see that the jobs recommended for you are actually very similar below the surface because the actions that are performed within them are very similar in nature with a common pattern or theme to them. For example, some of the recommended career paths for my personality type are as a writer, counselor, teacher, psychologist, psychiatrist, musician, or clergy. Again, on the surface these careers couldn’t seem farther apart, yet with understanding they are very very similar in nature,  particularly because of what they achieve as an outcome for the individual working within that career.

I’ve been off the grid for a while. I needed time to reflect and think about what I’ve been doing with my life and what I’ve been doing with this website as well. In effect, am I still going in the direction I want to be going in? During this downtime, I’ve been anything but inactive. I actually got a full time retail job about 15 minutes walking distance from my house. It doesn’t pay much but it covers my basic bills and my other co-workers are some of the nicest and most caring people I’ve ever worked with in my life. The work itself is pretty intense, leaving you exhausted at the end of the day and wiped out at the end of the week (both physically and mentally). That said, I do love the social interaction with the customers we get, as I have a naturally affinity for helping people out.

Over the past couple of weeks though, I’ve been getting more and more frustrated with myself because I just haven’t had any considerable time to research my passion and purpose. Don’t get me wrong, I’m always jotting down notes and thoughts but I really haven’t had that much time to reflect and think about them in detail, primarily because I’ve been so exhausted. That all changed yesterday when I decided to finally read a book that I’ve been wanting to read for quite some time. The book is entitled The Alchemist by Paulo Coelho. Reading the first few chapters at night, before I went to bed, got me quite interested and in the morning I proceeded to voraciously read the rest of the book. By the time I was done, something noticeable had changed within me.

You see The Alchemist is a fable about a boy who in search of a treasure in a distant land discovers a more important treasure within himself. What might sound strange though is that I was already familiar with the story before I even began reading it. Not because I had heard of the story from someone else but because the story is the same story of my own life. And even more so, the universal truths relayed within the story are many of which I firmly believe in. So if anything, the book for me was a validation and an iconic reminder of what I had been doing my entire life already, particularly the last ten years of it.

Later that evening, after my wife returned from work, I described the impact the book had on me and what it made me realize with my life. Strange but true, I’ve had a vision of creating something since I was in my early twenties, after having read The Matador Trilogy by Steve Perry. Within this vision, I saw myself creating a community of people who collectively are striving to bring about a positive change to the world we live within. Similar to the characters within The Matador Trilogy, this community of people are striving to tear down antiquated beliefs and systems that are beginning to rip apart our society and build new ones which can restore our humanity. At the time of the vision in my early twenties, I just thought it was a childish fantasy but now looking back on the last twenty five years of my life since that vision, I realize I’ve been trying to accomplish this without even knowing it.

For example, during my time building video game communities online, I always built them upon a positive cultural foundation. In effect, I wanted them to be havens apart from the stereotypical negative culture that 80% or more of the community normally proliferated. And amazing enough, with the help of some close friends, we were able to pull this off and create positive and caring environments of learning and knowledge sharing that many of us still fondly remember to this very day. But simply put, even though at the time I was doing it for fun, deep within me my heart was naturally doing it for a specific reason, almost as though it was an experiment or test for something greater to come.

And yet in reviewing this all last night and this morning, one important question remained for me. During a lot of my online community building, where I built communities to share my video game knowledge and experience, I did so because I had first achieved a sense of mastery and awareness of the game. The question that was left unanswered though was what mastery and awareness did I have to share in real life? It obviously didn’t have anything to do with my technical or design skills (i.e. web design, coding, scripting, etc) because there are a ton of people out there who have a greater mastery of those skills than I do. No, whatever my mastery and awareness is, it must come naturally to me. And that’s when I realized my mastery and awareness is self-identity, something which is a prevalent problem with many people today, particularly the youth of the world. And again a perfect example of this mastery is the enjoyment I received in helping people with their website branding and identity. In fact, many people whom I helped often expressed excitement and joy after clarifying their identity and differentiation as a business. And even from my perspective, I enjoyed this identity “discovery” aspect of the work much more so than the actual designing and building of the website.

So now that I know what I’ve naturally been progressing towards my entire life, now comes the challenge of how to get there and manifest this vision of mine into a reality. For now, the natural thing to do is to continue what I started on this website and share my thoughts with others but aimed more specifically at self-discovery because if I can help even just one other person with their own self-discovery and passion then it will all be worth it. In light of this, I’ve changed my site byline from “Life in Design” back to my previous mantra of “Connect. Empower. Inspire.” I’ve done this for two reasons. The first reason being that before you can connect, empower, and inspire others, you must first connect, empower, and inspire yourself. Secondly while we are all striving to “design” a better life for ourselves, we must realize it is more about chipping away the layers to reveal what’s at our heart, rather than reshaping what we naturally already are.

In closing, below is a short snippet from The Alchemist that I think is a great metaphor for the life and journey of self-discovery that I have experienced thus so far.

The desert was all sand in some stretches, and rocky in others. When the caravan was blocked by a boulder, it had to go around it; if there was a large rocky area, they had to make a major detour. If the sand was too fine for for the animals’ hooves, they sought a way where the sand was more substantial. In some places, the ground was covered with the salt of dried-up lakes. The animals balked at such places, and the camel drivers were forced to dismount and unburden their charges. The drivers carried the freight themselves over such treacherous footing, and then reloaded the camels. If a guide were to fall ill or die, the camel drivers would draw lots and appoint a new one.

But all this happened for one basic reason: no matter how many detours and adjustments it made, the caravan moved toward the same compass point. Once obstacles were overcome, it returned to its course, sighting on a star that indicated the location of the oasis. When the people saw that star shining in the morning sky, they knew they were on the right course toward water, palm trees, shelter, and other people.

I grew up immersed within nature. It was an incredible feeling because I felt like I knew who I was and how I fit into the greater scheme of things on this planet.

As I got older though and started joining the work force of society, that naturalness quickly evaporated to be replaced by a feeling of totally unnaturalness and alienation. For a short time, I was perplexed as to why business worked so unnaturally, yet eventually I just accepted it as “the way things were and had always been”. Today, however, I realize that this isn’t the case. We as a society have created this unnaturalness and alienation around us. And so too can we as a collective create a better and more natural future for ourselves once again, if we so choose to do so.

And you realize that during a moment
where they experienced a grievance
that anyone in this audience could imagine possibly
encountering or feeling themselves,
they felt alienated.

Jared Cohen, Thinking and Doing Around Radicalization

Isn’t alienation at the root of so many of our problems? Alienated individuals make an alienated society. And we are that — alienated from nature, from the Great Spirit of life, from our own souls and their gifts, and from each other. Isn’t there at the base of apathy, at the root of every mean and violent act, an alienated individual who feels powerless and adrift? Isn’t so much of the hostility we see reflected in our youth today simply a cry, a scream that says, “I can’t do it. I can’t express. I can’t make a constructive difference”? Perhaps as a society, we are better to encourage and develop the good within young people than to concentrate on answering their cries with greater punishment. People are good and will do good if they think they can. Youth look to their elders for the way, but they will not be deceived. There is no substitute for authentic examples.

Laurence G. Boldt, Zen and the Art of Making a Living

Lao Tzu believed that when people do not have a sense of power they become resentful and uncooperative. Individuals who do not feel personal power feel fear. They fear the unknown because they do not identify with the world outside of themselves; thus their psychic integration is severely damaged and they are a danger to their society. Tyrants do not feel power, they feel frustration and impotency. They wield force, but it is a form of aggression, not authority. On closer inspection, it becomes apparent that individuals who dominate others are, in fact, enslaved by insecurity and are slowly and mysteriously hurt by their own actions. Lao Tzu attributed most of the world’s ills to the fact that people do not feel powerful and independent.

R.L.Wing, The Tao of Power

For me, figuring out my weaknesses is just as important as figuring out my strengths because I believe that our strengths come from our weaknesses and our weaknesses come from our strengths. In effect, you can’t have one without the other because they work off of each other. So instead of trying to hide from or ignore your weaknesses, so as to avoid believing you’re weak or imperfect, you should strive to be aware of them and understand how they relate to your strengths. In doing so, it gives you the awareness and understanding of how to keep yourself balanced, no matter what life might throw at you.

Without a doubt though, it is a constant and difficult challenge to maintain this balance. Some days you’ll feel so strong that your weaknesses won’t be anywhere in sight. Other days, you’ll feel completely overwhelmed by your weaknesses with your strengths nowhere in sight. This is the natural cyclic nature of life though, this ebb and flow or ups and downs. Again don’t try to be surprised or upset by it, expect that it will happen from time to time (which in itself is hard to do) and strive to do your best work on your strong days, letting your weak days be a time for rest and reflection (i.e. a time to get away from it all).

Now for myself, I want to cover my weaknesses in two ways: intensity and lacking. Think of a weakness of intensity as something like Superman slapping a friend on the back because he told a great joke and sending that friend flying 100 yards across a field in the process because he forgot his own strength. Now a weakness of lacking is kind of the opposite of this in the sense that a man may have barely any strength at all, so he’s weak in being able to do things like carrying heavy objects or even defending himself.

Weaknesses of Intensity

• Desire for creative self expression which can become scattered and lack direction because I often have so many creative ideas I’d like to work upon, I’m not sure where to start.
• Desire for the simple luxuries of life because my family wasn’t well off growing up as a kid.
• Desire for recognition and authority of achievements because I often find it so difficult to communicate my strengths which is crucial if you want to get hired or employed.
• Desire for personal freedom and change in my work because it lets me fully utilize all of my talents in my work and lets me take risks experimenting with new ideas.

Now to balance out these intensities, I need to do the following. I need to have a creative outlet that let’s me express myself authentically. Right now, this website and journal are letting me do this to a degree but I’d like to elevate this further in the future. With regards to luxuries, I need to be spartan and frugal, realizing that some of my best ideas and most memorably experiences have often come from limited interactions (i.e. limit yourself to expand your possibilities). As for recognition, I need to be self-confident in my talents, even if others can’t fully see them yet, but still work on constructive ways of communicating them better. Finally, with regards to freedom, I need to be more flexible in accepting “conventional” work at times because it may propagate an unconventional idea or interaction that could lead to a new experience or opportunity in life.

Weaknesses of Lacking

• Lack the ability to be balanced, cooperative, and diplomatic because I see issues that are so common sense to me that I often blurt them out without much consideration for others.
• Lack the ability to be silent because I feel I can help, so I’m very vocal in trying to problem solve issues.

Now to balance out these lackings, I need to do the following. I need to be more cooperative and diplomatic in my interactions, using empathy to put myself in the shoes of others which will help me soften my blunt words, so they become more tactful. I also need to learn to keep my mouth shut and instead just to listen, observe, and understand. This is critical in understanding the whole of a system. In effect, while I can learn a lot by interacting with others, I learn a lot more by just sitting in the background listening and observing.

My Past Self

What I find really intriguing about this weakness analysis on myself is that I actually used to be much better at overcoming my weaknesses in my past because I was much more of an introvert then. In effect, my shyness forced me to keep silent and it also forced me to go along with the rest of the crowd, thus being much more cooperative and diplomatic.

Ever since around 2001 though, when I started realizing my true talents and potential, everything started getting out of balance. In effect, the more successful I became, the worse I got out of balance. What’s hilarious about this though is that the company I was within experienced this exact same thing as well. The more successful they became, the more they got out of balance and spiralled downhill as a company, until they eventually imploded in 2002.

Creating My Future Self Presently

What I also find really intriguing about this though is that my ideal future self is something very similar to what I’d like do within a company right now. In effect, my optimal role seems to be one in which I’m an advisor, consultant, coach, or mentor within a company whereby I’m not controlling people or telling them what to do, so much as I’m helping to teach them how to achieve things on their own. I do this by helping them to see things around them and in themselves that they may not have seen before (i.e. making the intangible tangible), thus making them more aware and responsible for themselves and others around them.

There’s a few quotes within John Thackara’s In The Bubble book that gave me another important realization with regards to my purpose and how I seem to help people the most (yet have such a hard time describing it on a resume or bio).

We’re so flooded by noise that it’s hard to understand what’s going on. True, we have learned to filter out noise and distraction, but in so doing we have also constrained our capacity to reflect on and make sense of the bigger picture.

In order to do things differently, to reassert some kind of control over the evolution of events, we need to design ways to see things differently. Tomorrow’s literacies therefore need to be process and systems literacies.

Our world is filled with representations of invisible or complex phenomena. But most of them have been made and used by specialists as objects of research. So the design challenge described in this chapter has a second aspect: how to deploy new representations in such a way that they influence wider groups of people.

Although information overload is frequently discussed in the media — which helped cause it — our delimma is not that we receive too much information. We don’t receive anywhere near the quantity of data it takes to overload our neurons; our minds are capable of processing and analyzing many gigabits of data per second — a lot more data than any of today’s supercomputers can process and act on in real time. We feel flooded because we’re getting information unfiltered, unsorted, and unframed. We lack ways to select what’s important. The design task is to make information digestible, not to keep it out.

Simply put, I seem to have this knack for seeing the intangible and helping to make it tangible. For example, I have this ability to see the ebb and flow of a business, both internally and externally, as a whole system (or ecosystem). It’s why I seem to be so effective at defining processes and standards within a business, as well as defining the identity and culture of it as well. It’s also why I’m so fascinated with figuring out new ways of socially collaborating and interacting together, both offline and online (i.e. business organization, MMOs, CMSs, etc).

This is also why I’m so frustrated at trying to find work that can make use of this talent. For example, in a recent interview, someone told me that I might be better suited working in Human Resources. That to me would be like chopping off one of my arms because it only lets me utilize half of my talent. Why? Because when your talent is working in systems or more appropriately ecosystems, it involves working with both living and nonliving elements. Thus only working in Human Resources would “cage” me within human (living) interactions. Yet for me to work effectively from a whole systems approach, I need to work and immerse myself in all elements of it, no matter if it’s people, hardware, or software, because they are all connected.

Hilariously enough, this same interviewer proved this point to me. He indicated that the job position required work that related to “marketing”. When he described the details though, it sounded like user interface design and development.  When I indicated this, he agreed somewhat but elaborated that the purpose of the “interface” was to communicate and be a method of “interaction” between their customers and the company which is what marketing does. A radical thought to me at the moment but now it makes perfect sense.

All said and done now, my current challenge is how to effectively communicate this talent of mine easily, preferably within a visual way. I’ve got some ideas, based upon some previous research I’ve done in the past but I’ll have to play around with them before I can add them to my portfolio.