Categories
Culture Web

Recovery 2.0 System Attributes

Saheli has some thoughts on her website about what she would like to see in Recovery 2.0. I’d like to recap some of the overall attributes I’d like to see as well without trying to get into too many specifics.

Centralized vs Decentralized: It should not be a centralized system but instead a decentralized one. Centralized systems can easily get overloaded and collapse. Decentralized systems however can distribute the load so that if one area overloads, other areas can easily take over the work.

Rigid vs Flexible: It should not be a rigid structured system but instead a flexible loose system that can restructure itself on the fly. It is not so much building a perfect system as one that is flexible and scalable enough to adapt to different situations.

Controlled vs Autonomous: There should be no command and control center directing the operations of the people. Instead people make their own decisions based upon the situational awareness information that everyone relays to the system. A decentralized approach where everyone acts as they see fit means elements can react faster to situations without waiting for a central command to relay decisions. A “Shared Mental Model” (read about situational awareness) is critical to this approach though which means that everyone has to be on the same page with regards to how the system works and how best to deal with different situations. A lot of this is achieved through proactive training BEFORE these disasters occur (which means yes we should be doing mock disaster tests with this system to see how it works but more importantly to see how people react). A perfect way to test the system though would be using it for a real situation which is not disaster-related (since if the system is flexible enough, it should be usable for any collective large scale effort which is why for me, the Recovery 2.0 project is really just a subset of my greater Connected Communities project).

Small vs Big: The fundamental concept of the system should be small groups working on a small local scale instead of massive groups working at a global scale. By focusing just on their sphere of control and abilities, each element of the system is not overloaded by the entire collective effort but is instead able to focus on just their immediate efforts. The end result is that each independent local action connected with each other creates a collective swarm effort that accomplishes much larger goals than they ever could on their own.

Again a lot of the thinking above mirrors how the Internet works. And actually if you start looking at some of the more successful applications that are used by people on the Internet right now (i.e. BitTorrent) and how they work (i.e. small pieces working collectively in a swarm to achieve a massive collective effort) then you’ll see which direction I’m going in. Also another great source for how the Internet works is Chapter Five of The Cluetrain Manifesto which is entitled The Hyperlinked Organization.

Categories
Culture Web

Respecting Diverse Voices

Things change, constantly. Because of this fact, what you may know as correct today may be wrong tomorrow. Taking that thought in mind, I’ve been pondering a question that relates to my Collective Thinking post where I said that instead of arguing over a point, people should just each pursue the path that they believe is correct. If multiple people choose the same path, then they can swarm together and work collectively to do so if they wish.

Here’s my conundrum. I’d like to take this same approach with anything I’m currently working on, yet I’m not sure how best to approach this. For example, if I’m looking for information that relates to what I’m working on and I notice a site’s author has viewpoints that differ from mine, what should I do? Should I give them my viewpoint and maybe they might realize something from it or should I just shut up so that I don’t distract them from their work. I know where their work is and if I point to them as an interesting site, then they will know where they can find my work as well. In other words, we can learn from each other if we wish to do so but we aren’t interrupting each other and telling the other how to think. Remember, as I said above, I want to avoid “giving orders” to people which means I want avoid telling them that my way is right (and they should think that way). All that I want to do at most is just relay my situational awareness of what stage I am at in my work.

As I said, I’m perplexed on how to take this approach. Right now, I think the best way for me to do this is to not comment on people’s sites but instead just put down my thoughts on my own site with just a link to their site. That way I can record my own observations based upon their work but without interrupting their work. If they want to read my observations then they can always refer back to me and see what my thoughts were on their work. In this way, it is their choice to read my thoughts without me “invading” their space. The most important thing here though is that we both be aware of each other so that if we wish to review each others work, we can.

Categories
Web

Decentralized Emergency Load Sharing

In collaboration with my post on Emergency Awareness Banners, I think it is also important to mention some of the other issues that arose in Katrina’s aftermath and possible ways to get around these problems (in the near future anyways). As I mentioned before, many relief-related sites in the immediate days after the disaster quickly got swamped (with the Red Cross being a good example of this). Therefore, to alleviate this problem, I thought that it would probably be a good idea to stagger and decentralize the gathering of disaster information so as to distribute the load sharing.

For example, let’s say I’m in a disaster zone and I go online (assuming I can of course). Let’s see the steps I’m envisioning for reporting my situation (that I need help) as simple and uneventful as possible.

  1. Go online.
  2. See site with Emergency Awareness Banner and click on it (or go to the simple URL shown with the banner).
  3. By clicking on the banner, I’m immediately redirected to a parent site that asks me what type of disaster information that I would like to submit or search for. Am I needing rescue help, looking for someone, or reporting I’m ok?
  4. By clicking one of the above options, I’m again redirected to another site that immediately shows me a form to submit my information (or what I want to search for if I’m looking for someone).

That’s it. Now the important thing here to realize is that each one of these steps and choices in the process is a totally separate site from the others. This allows each stage to be decentralized and handle its own load because these sites will be bombarded by thousands and thousands of people.

Again the construction of these sites (even though they are only one page each) needs to be as simple, efficient, and low bandwidth as possible. The less steps and clicks to go through, the less frustration on the user and the less load on the server. And once again, web and usability standards could literally save lives here. Yes, we’re talking the 5K Award for emergency sites here.

BTW I’d just like to mention that this is not my ideal approach. It is however a practical and immediately doable approach. With a different way of thinking (i.e. Web 2.0), I would actually like to see every step of this process decentralized across the ENTIRE web. Yes, that’s right. That means you could report a rescue, look for someone, or report you’re ok from ANY website which means the emergency load for the disaster would be decentralized across the entire Web (or at least by anyone participating in the emergency effort).

Categories
Web

Emergency Awareness Banners

While reading an article on how NOLA.com blogs and forums helped to save lives after Katrina, I read the following.

“It was weird because we couldn’t figure out where these pleas were coming from,” Donley told me. “We’d get e-mails from Idaho, there’s a guy at this address and he’s in the upstairs bedroom of his place in New Orleans. And then we figured out that even in the poorest part of town, people have a cell phone. And it’s a text-enabled cell phone. And they were sending out text messages to friends or family, and they were putting it in our forums or sending it in e-mails to us.”

As we saw with the aftermath of Katrina though, there is one big problem with this approach. Everyone may go online but they have no idea where they are supposed to submit their disaster information. I mean about 80 to 90% of the sites I normally visit didn’t even mention the disaster. It was like it didn’t even exist for people (i.e. Not my problem or out of site, out of mind). Well I think spreading awareness of a disaster is critical. Even more important is spreading awareness of how people can go about submitting disaster information.

To resolve this problem of ensuring that emergency awareness had been spread to as many people as possible, I realized the best way to do this was to create some sort of clickable Emergency Awareness Banner that could be posted upon every site that chose to place it. Of course the Make Poverty History corner triangle banner and also Brian Alvey’s Red Cross corner triangle banner came to mind as good examples of this idea. Of course to maximize the potential of these banners, they should be implemented as soon as a disaster event occurs, if not even beforehand, assuming a warning has been given (i.e. hurricane inbound).

Even more important thoughly is the need for accessibility with these banners. Remember, if someone in a disaster area has a cellphone or PDA and they go online to try to figure out where they can submit disaster information, that Emergency Awareness banner should still be easily viewable and accessible from their small screen device. Hell, this should apply to accessibility for blind and deaf people who go online as well. These banners need to be as accessible to as many people as possible. It may seem like a funny thing to say to some people but utilizing web standards here could actually save lives.

BTW a side note to this post is something that someone mentioned jokingly I believe on a site I had visited. They said that they should have had planes flying over New Orleans relaying emergency information to people. This is actually not a bad idea. Imagine a plane flying over New Orleans with just a large banner and an email address printed on it (i.e. email4help@gov.org). People down below would see the email address on the large banner and then be able to text message in their situation using their cell phone and indicate if anyone was in urgent need of medical assistance.

Categories
General

Pacific Northwest Quake Warning

If you live around the Pacific Northwest, you might want to check this news article out about a slow seismic slip underway right now that is increasing the chances of a earthquake by 30 times. The odds, they say, are still quite remote but I guess it’s always better to be safe than sorry, so stocking up on some water and so forth might be a good idea (especially in light of the Hurricane Katrina disaster).

An important seismic event imperceptible to humans has begun in the Pacific Northwest as predicted, according to the government agency Geological Survey of Canada.

The chance of a major earthquake is 30 times higher now for a roughly two-week period, but the odds are still remote, scientists say.

“The probability of occurrence of a megathrust earthquake is about 30 times higher during this approximately two-week window, than during the rest of the 14.5 month cycle,” Cassidy told LiveScience. “Having said that, 30 times a small number is still a small number.”

Categories
Web

RSS Continually Flows

Quote found on Visions of the Future.

>> Dave Winer ( Friday, November 19, 2004)
>> RSS is not email. Don’t sort them out into little boxes that you have
>> to go to, make them flow to you, in a river, unsorted. Your time is
>> what’s valuable, there’s no value to the items you didn’t read. If it’s
>> important it’ll pop up again.

This is important somehow. It might have something to do with my post on situational awareness, not exactly sure. I remember saying before that RSS needs to have the ability to be archived and searched but does it? If it is relaying situational awareness information, the information is only useful in the here and now. If you missed it, you missed it. As Dave said, if it’s important, it will pop up again (because people will be relaying more info with time).

Categories
Culture

Situational Awareness

Back a few years ago when I used to play first person shooter games quite frequently, I often helped other players by sharing with them the knowledge and experience I had acquired over the years. One piece of knowledge that I always passed on, time and time again, was the importance of utilizing situational awareness when playing as a team. With it, you could almost always overcome any opposing team, even if their individual skills surpassed those of your own team members. The reason being is that with situational awareness a team almost became like a symbiotic entity reacting instantly and immediately to different situations and threats without being slowed down by a central command and control. In effect, no single person in the team gave orders to the others, instead everyone relayed their situation and everyone else in turn reacted on their own to assist the other people in the group when the need arose.

One such perfect example was when we were playing a team who we felt we were on par with or possibly even exceeded with regards to our individual skill levels. However, after a few rounds of play we quickly realized we were doing something wrong. Round after round, we stuck close together, preplanned our moves in perfect detail, and then proceeded to get slaughered by the opposing team. Finally after being frustrated round after round, I said at the start of a new round “Forget it! Just do whatever you want!” Can you guess what happened? We won that round of course. And as soon as we had, I had know what I had been doing wrong. I had been trying to force my team members to work the way I wanted them to (through a central command and control approach) instead of trusting their skills and judgement to maximize their own unique strengths in overcoming the enemy. In effect, we were playing incorrectly as a rigid centralized perfect team against a well connected yet flexible decentralized team. We didn’t stand a chance, as we were like a bear trying to swat at a million bees buzzing around us.

Now for more information of what situational awareness is and what it can do for people working on collective goals, the US Coast Guard has an interesting site that talks about it in detail. Of particular interest is this quote below.

Effective team situational awareness depends on team members developing accurate expectations for team performance by drawing on a common knowledge base.  This concept, known as maintaining a “Shared Mental Model” allows team members to effectively:

  • Anticipate the needs of other team members.
  • Predict the needs of other team members.
  • Adapt to task demands efficiently.

To ensure a Shared Mental Model of the situation, team members must share their knowledge relative to:

  • The task and team goals.
  • Their individual tasks.
  • Team member roles and responsibilities.

To provide a solid base for building team situational awareness, team members need to have information that will help them develop relevant expectations about the entire team task.

I don’t know about you but that has collective thinking written all over it for me especially when they mention the “Shared Mental Model”.

BTW one very important fact that I forgot to mention is that for this situational awareness to work, the rules for team collaboration had to be extremely simple. For us, it really all came down to what we called the “10 Second Rule”. If another team member relayed a situation that we knew would put him at risk (i.e. multiple enemy inbound!), then we had 10 seconds to decide what we wanted to do and to respond. If he didn’t hear that response then he knew he was on his own. If he did hear a response (i.e. Affirmative, on my way!) then he knew that help would be showing up within 10 seconds as well (which means the person responding knew they had to get there in that time before confirming action). That’s really it though. A single simple rule. Everything else came down to combat training (i.e. when this type of situation occurs then here are a few ways to react to it) which created this “Shared Mental Model”. And that shared mental training allowed everyone to take action as they saw fit, being flexible enough to handle every situation, and yet also allowed everyone to work on the “same page” as well.

Categories
Culture Web

Collective Thinking

While visiting Maarten Visser’s Grid Thinking website yesterday, a couldn’t help but realize how similar my thoughts were to a lot of what he said there. Of particular interest, was a post about collective intelligence. Now why I found this interesting is because while discussing the Recovery 2.0 project, I indicated that whoever worked on the ideas for it should openly and continually relay their research discoveries and findings. By doing so, the collective minds of everyone on the project could come to bear so that if one group got stuck at a point, another group could take over with ideas that the first group hadn’t thought about it. In effect, what you create is a leap frog process for evolution and problem solving with multiple minds collectively working on a single goal, all ready to help push the development forward if it falters at a point.

The potential downside to this approach that I’ve seen in the past, however, is that people often have a difficult time agreeing on the best approach to take. Thus they sit around and argue instead of progressing forward. Well what if you agreed that there would be no arguments in the first place. What if instead you said that whatever approaches are determined ALL would be followed. Every person involved in the process would decide upon which approach they want to go with and then diverse variations in the development would be made and continued upon. Therefore, what you get is a multiprocessing effort that is working on a common goal in many different ways. As the development continues, each variation on the approach continues until it hits a roadblock which leaves the remaining variations to go forward by natural selection. And yet the beauty of sharing is that each variation can learn and utilize the knowledge of other variations even though that other variation didn’t fully succeed. In effect, you get a collective mind that allows each variation to learn and grow collectively from the mistakes of other variations.

As Jeff Jarvis indicated the other day, this creates a swarm effect that shrinks and grows based upon the obstacles before the collective group. Thinking from a natural viewpoint, imagine water flowing down a street. If it reaches an obstacle, it immediately spreads out looking for alternate ways around the obstacle. Even more so, multiple ways could be found around it but once passed the water swarms back together to collectively carry on its way. Therefore, both its diversity and its collectiveness are it’s greatest strengths. The irony here is that this strength can only be utilized because of its ability to break into smaller pieces. If it didn’t have this ability, if it could only act as a whole piece to move forward, then it would continually be blocked by obstacles. Only by working in smaller groups does progress occur. Therefore, small is allowing the collective swarm to act in a very big way.

Now the point of all this rambling is that this is a problem that I’m seeing out there right now. We have a bunch of small groups taking different approachs to solving a problem but they aren’t collectively sharing their knowledge. To me it is almost like a whole bunch of pieces to a puzzle are handed out to different people. They each hold that fragment of the puzzle but unless they work together, sharing the knowledge that they have, then the puzzle will never be solved. Therefore, what can be done to allow people to work on each their own independent approaches or variations, and yet still allow them to share their discoveries and setbacks so that everyone collectively can learn from them? If a way is discovered then hopefully this will allow each group in turn to lay down the small pieces of the puzzle until it is completed and solved. Yes, wikis and blogs are an approach but as David Weinberger apologized to his friends a few weeks past, he doesn’t have the time to visit all of their blogs. We need a way to collectively summarize the research and development of many into very small snippets of rich information so that everyone can scan the collective development but they only need to dig into a specific snippet if it relates to their current development. What could be utilized? A collective RSS/Feed streamlined to only relay the most crucial details of each groups development might work. But whatever solution is taken the obvious trick will be to relay the knowledge without overloading the collective mind.

Categories
Web

Conversations Everywhere and Nowhere

Everyone is talking about RSS/Feeds being really important for the development of Web 2.0. I myself think they are the “connectors” that will link the communities out there. However, this thought got twisted slightly this morning into a different viewpoint.

Everyone knows that subscribing to a feed is great if you want to follow a conversation. The problem I saw with this was that it is only a one way conversation. Yes, you can subscribe to the feed but you can’t interject your own thoughts into it because the feed is usually owned by someone else and it’s source is upon their site. Well, what if it wasn’t? What if anyone could contribute to a feed? What if feeds were nowhere and everywhere. What if feeds were continuous streaming conversations. What if they were the conversations about the things that we cared about that in turn make up the Web.

Now the upside to this approach is that anyone, anywhere can immediately become a part of that ongoing conversation but more importantly can change the direction of that conversation by asking their own questions. You really can’t do this on a blog. Each post is a focused conversation that is usually directed and guided by the author of the site.

The downside to this approach though is how can you have reasonable conversations with the potential for so many people to be involved? Already, as seen on blogs, many people don’t even bother reading comments to a post when they get over 50 or so in number. Therefore, if feeds are streams of conversations, then how do you record the main points of what is being said, so that others can quickly join in the conversation without having to read a ton of information.

Actually this is one of my pet peeves with blogs. They are great for ongoing directed conversations by the site’s author but very rarely is there something being built up or created from those conversations (i.e. a summarized useful accumulation of knowledge). There needs to be some way to gather up these small pieces of knowledge and loosely join them together into a collective knowledge base that anyone can easily access and understand.

Categories
Web

Journal Back Online

Someone asked if I could put my journal back online so they could see what I’m working on, so I have done so. I guess if even one person finds it interesting and useful, it’s worth having available.

BTW one of the main problems I found with blogging though is that I find it distracting but also it doesn’t really allow for my stream of thoughts to be solidified into a single idea which means that people would have to dig through my entire blog to assemble the pieces themselves.

To hopefully avoid this from happening again, I’m going to create an Articles section to the site shortly as well. Therefore, while my journal will cover daily thoughts, my articles section will instead show those separate thoughts accumulated into a single solid idea (hopefully).