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Creativity

Reflections: GamesBeat 2016 Creativity & Diversity Panel

I’ve mentioned in the past that my origins were in building communities online around video games, first doing it personally on my own than eventually professionally for some of the largest video game publishers at the time (i.e. Sierra, Activision, Konami). Today though, I’m researching and writing on Creativity, Social Innovation, and the Future of Work. To some these might seem like completely different things, thus they don’t relate even slightly, but to me one is a natural progression of the other. That’s because the Future of Work is about building organizations that function more like communities, whereby playing and learning are just as important as working, thus giving a greater sense of meaning and purpose to everyone within the organization, both as an individual and as a whole.

While my foray into building communities around the video game industry fell off a cliff with the Internet Bubble bursting in 2001, I did try to find my way back in around 2005 but the companies I approached were pretty conventional and thus couldn’t see these shifts that I could see. Hell, most companies back then saw communities as an expense rather than as an asset, a bridge to their customers. Luckily today though that’s still not the case, as companies on the leading edge are becoming self-aware of this need for community and how it can release the creative potential of people, be they employees internally or customers externally.

This became clearly evident when reading the results of a recent GamesBeat 2016 panel on creativity and diversity, headed by an equally diverse group of people from within the industry. The following is a breakdown of the key topics covered by this panel and how they mirror key points and perspectives within my own research. Of particular note, Megan Gaiser’s perspective and insights were the most relatable to my own, as it was apparent she was often seeing things a step beyond her peers.

Nicole Lazzaro: “Our panel is about creativity and diversity: “What has love got to do with it?” If you think about it, creativity is the power to create something new. It’s to buck the status quo. Unconscious bias is the thing that divides us, the thing that separates us one from another. It’s almost like two separate trucks on the same highway, pulling in different directions.”

Diversity – Over the years, I’ve noticed that many notable authors have been all talking about the same thing but from different disciplinary perspectives, often using their own technical language to do so. Within their articles and books, they will even mention creativity as an element or aspect of their research and findings. In reality though, I’ve found it’s the other way around. All of these authors have been unknowing talking about creativity and their work is often an element or aspect of it. Diversity is no different. It is an element or building block of creativity. In fact the first stage of creativity relates to a sense of divergence, deviating from the norm and stepping off the path.

Love – Love is the perfect word to describe the outcome of creativity as social innovation when applied to ourselves. It is a sense of integration and wholeness, a unity of many becoming one. This is achieve through an evolutionary growth process of trusting, believing, and finally loving, be it ourselves or others.

Creating – Creativity is like energy shifting from one state to another. To transform and create something new, it often means letting go or destroying something else in the process. This is why the first stage of creativity has a sense of divergence to it. You often begin by questioning the status quo, thus opening yourself up to emptying your cup and letting go of old beliefs or perspectives that may be limiting you. Only by doing so, can you think of new possibilities and ideas. This is one of the most fundamental aspects of creativity called creative destruction that’s often unknown to most people.

Tension – Tension is an integral and generative aspect of creativity. I first started understanding this years ago when reading The Fifth Discipline by Peter Senge, when he described it as “creative tension” which is the “juxtaposition between your vision and your current reality”. I saw this replicated in other books like Practical Visionary by Corinne McLaughlin and even in organizational development research whereby people at the highest mindset stage of action logics (aka human development) are so in tune with creativity as a way of living that they can fluidly switch back and forth between practical present matters and future visionary matters with ease.

Megan Glaiser: “The reason I believe that creativity is the mother of diversity is because it takes an open heart and mind to genuinely welcome diverse people, perspectives, and as a result products. People know when they’re not respected as equals. They can feel it. That’s why most people only bring half of themselves to work, because they don’t feel safe enough to let down their guards and truly collaborate. By using creativity to problem-solve, we inspire diversity.”

Openness – People fear the unknown, or at the very least feel uneasy and uncomfortable around something they can’t relate to or categorize within their worldview. This has been shown time and again in many recent articles that note how most “mainstream” companies don’t want people being creative because they often think outside the norm and often proactively try to solve problems autonomously on their own in an entrepreneurial way. Thus creative people are often seen as being “disruptive” and “rocking the boat” to conventional management mindsets who’d prefer people to do just what they’re told like “reliable machines”. Therefore to be open to the creativity of others, it means one has to be comfortable with being uncomfortable and stepping into the unknown. In effect, as someone mentioned to me, you have to become comfortable disrupting yourself.

Equality – I’ve strived time again to be seen as an equal at work, yet time and again titles, departments, and bureaucracy often get in the way, regardless of how beneficial my ideas may have been at the time. I remember in particular one company, after coming up with a simple yet highly innovative solution that appeased a large portion of their customer base, that I couldn’t be a part of the feature team because I didn’t have an engineering degree. Even worse, I go no financial bonus for my idea, even though the company founder thought it was ingenious at the time. Today though, with breakthrough books like Reinventing Organizations by Frederic Laloux, we’re seeing a whole new worldview and approach to working which dissolves most of the inequality and bureaucracy in organizations, letting ideas emerge from anywhere (just as leadership will as noted further below).

Wholeness – Back in 2005, I was frustrated with the way work worked and wanted to “feel alive” in it. I felt like I couldn’t find a job that could contain all that I am, my true potential, nor find a company with a culture that felt like home, where I felt safe enough to take risks and reveal my whole self. Today I find it no different but now realize that it’s because we need to go beyond the concept of a “job” and a “resume”, as these outdated social artifacts are limiting the way we look at ourselves, both from an individual and organizational perspective. Of course to go beyond these things, allowing individuals to become more interdisciplinary (aka polymaths), we must do the same in organizations, breaking down departmental silos allowing teams to become more interdisciplinary in turn. Mash-up! by Ian Sanders and David Sloly touches upon how individuals are embracing this shift. And The Connected Company by Dave Gray and Everything Connects by Faisal Hoque and Drake Baer touch upon how organizations are embracing this shift.

Inspiration – Creativity as a process, in terms of trying to achieve a Social Innovation, is broken down into three stages: Connect, Empower, and Inspire. While many might see inspiration as a starting point, I’ve realized it’s the ending point, the final stage. Don’t get me wrong. While you can most definitely be inspired to start your own creative process by viewing the creation of someone else (as a spark if you will), you often won’t be able to complete the process until you learn to inspire yourself. This is why most artists and authors will say not to sit around waiting for inspiration because one must learn to create an environment, a space, which inspires us and awakens us emotionally, thus helping to sustain our creative heart and energies perpetually.

Megan Glaiser: “Creative leadership is simply encouraging what’s possible for the greater good. It’s leading with curiosity to discover new ways to do things instead of sticking with the status quo. In our case, we redesigned the system, since the system didn’t include us.”

Curiosity – I’ve liken the process of creativity (connecting, empowering, inspiring) similar to being an explorer, navigator, and storyteller of a whole New World. To leave the Old World though, one has to have a curiosity for what’s out there in the unknown. Without that curiosity though, there is no interest or drive to playfully explore.

Systems – In exploring this unknown New World, I’ve likened the process of creativity to stepping outside of something known into the unknown (so not just on the edge but beyond the edge) and then walking around this unknown virtually within our heads until we are able to view it from many different perspectives at once. Once we fully understand these perspectives and integrate them holographically as one, we then attain a leap of logic and see the whole of what we’re looking at as a complete and unified system (in effect, creating a whole new worldview of understanding within our minds). This mirrors Margaret Wheatley’s article on creative emergence as a three stage process of shifting from networks, to communities, and finally to systems. It also mirrors the work by Valdis Krebs and June Holley on Building Smart Communities through Network Weaving

Ru Weerasuriya: “For all of us as developers, especially in teams, to look at exactly the same problem, but find a solution for it, you need different thinking. Different thinking comes from your background, your culture, your gender, your religion. Whatever it is that makes you different will make you look at the same problem in a different way. That’s how we’ve always worked. We’ve encouraged our team because they’re diverse to look at something the same way and come up with different solutions.”

Nicole Lazzaro: “One of the major obstacles to that is unconscious bias. It’s a way of thinking that puts walls between people.”

Ru Weerasuriya: “For us it’s always been a meritocracy. Quotas go against that. For us it’s always the same thing. There is a position open. You want to be a developer, you need to be good at it. It doesn’t matter where you come from. Ultimately, no one will respect you if you can’t do the job. Whether you’re a man, a woman, minority, whether you come from anywhere, you need to be respected for the job that you do. So I don’t truly believe in quotas.”

Bias – Whatever your current perspective, mindset, or worldview, it has limitations to it which equate to this unconscious bias mentioned above. Of course the problem is that these biases create invisible “walls” and boundaries that we can’t see, thus we are often unaware of how they limit us, even when they’re right under our very noses the entire time. For example, I agree with not having quotas because they force us to act on picking talent rather than allowing the talent to emerge naturally. But of course this only works if you can overcome your unconscious bias by becoming consciously aware of it. We do this by looking inside ourselves which paradoxically allows us to step outside ourselves, thus giving us a more objective view of ourselves as a whole.

Ability – A perfect example of this unconscious bias is in meritocracy mentioned above. Ultimately it comes down to “Can the person do the job?” Well if you’re looking through a “job” and “resume” lens, as I mentioned earlier, you will be unconsciously removing people before you even get below the surface of them and understand their complexity, capacity, and potential for the work because you will auto filter and scan based upon previous job titles. In effect, it’s not about going “outside” the company to hire. It’s about going outside your existing perspectives and beliefs to hire. In this way, hiring internally or externally is irrelevant. It’s about seeing a potential in someone that you wouldn’t normal hire based upon existing beliefs. In this way, we begin to see potential possibilities, ideas, and people lying dormant under our very noses, like raw gems waiting to be mined. One way of diving deep and understanding the true potential of people is looking at their D.A.T.A. (Desires, Abilities, Temperament, Assets) as mentioned in the book JobShift by William Bridges.

Megan Glaiser: “I think it’s great that companies are putting diversity quotas and those types of tactics in place, but it doesn’t necessarily address the root of the problem, which is the need for leadership transformation. People want to be a part of the community, not a work force. Unconscious bias is holding us all back. It requires that we first become conscious of our biases so we can recondition the way we think to act differently, to lead more inclusively. True diversity — and I totally agree with you — requires a cultural reformation. And so not only do we need to ensure that diversity is hired, we also need to ensure that we put diverse people in leadership positions, so they’re in the room also making those key decisions. We need to ensure that the current leadership team — we invest in them to make sure they’re also diverse thinkers. The call to action is to reimagine how we fundamentally do business. In order to do that we need to tap into our creative intelligence, or rather re-learn it, since we were all born with it. That’s when we’re going to inspire collective intelligence, which is actually what diversity brings.”

Nicole Lazzaro: “We’re looking for a new type of leadership that’s coming. From the ground up we want to look at our processes and encourage diversity.”

Megan Glaiser: “Creativity is the most important leadership skill in the 21st century. We should be leading with it. It’s the antidote to unconscious bias, because it encourages us and inspires us to do and be better. Creativity has been dismissed in leadership historically because it couldn’t be quantified, but that’s no longer the case. There’s significant research that underscores both the logic and the benefits of leading with creative intelligence supported by analytical intelligence.”

Leadership – As I noted above, when we become more aware of our unconscious biases, we begin to see invisible connections and relationships that were hidden under our very noses the entire time. At the same time, we begin to see the true potential of people as well. This is great because suddenly we begin to see the leadership potential emerging all around us. But don’t stop there. Don’t stop at thinking who can we promote or hire to our leadership team to ensure a sense of diversity. Go beyond that. Let go of traditional leadership altogether, as being a select group controlling and managing the actions of others. In this way, leadership doesn’t become a pipeline for a select few but a core aspect of your company culture that is embodied collectively in everyone, thus evolving your organization into a self organizing one. Again books like Reinventing Organizations by Frederic Laloux can show the way here, showing how leaders bubble up and emerge more naturally in these types of cultural environments.

Megan Glaiser: “Make curiosity a key part of everyone’s job. View the design of everything as a tool for connecting and uniting the company.”

In closing, I just want to wrap this all up by returning to my past origins in building communities online around video games. Around 2003, I began curiously questioning why the communities I helped build were so successful and positive. I realized it was because of their culture and how “we created a diverse and inclusive culture from the start”, just as Megan described how Her Interactive got started for her colleagues and herself. Later around 2008, I realized this even went further. These communities around video games were actual sandboxes where next generational organizational development approaches were being experimented with and the more I reflected back on my intuitive approaches to teamwork and self-organization within these communities, the more I saw the Future of Work mirrored within them. This is something which the books A New Culture of Learning by Douglas Thomas and John Seely Brown, as well as In The Bubble by John Thackara, are noticing as well.

As I said at the start of this post, while some may see my background in building communities online around video games as completely different from my research and writing on Creativity, Social Innovation, and the Future of Work, I see instead a natural progression and evolution that has almost taken me full circle, returning me back to my roots of where I originally started but in a different context. At the same time, it’s nice to see game development companies awakening to this same thinking and beginning to consciously design playful learning environments inside their organizations to foster creativity and diversity at work in turn.

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Creativity

Creativity as Random Growth

“In a paper posted online in 2013, Sheffield and Miller imagined what would happen if, every few minutes, the blind explorer were magically transported to a random new location on the boundary of the territory she had already visited. By moving all around the boundary, she would be effectively growing her path from all boundary points at once, much like the bacterial colony.”

Mathematicians Are Building a Unified Theory of Geometric Randomness

The quote from the linked article above is freakishly similar to the way I describe the process of creativity. You are effectively stepping outside of something known, thus letting go of its existing beliefs and boundaries, thus allowing you to walking around outside of it, beyond its known edge, thus exploring a complete new unknown. The process of exploring this unknown is exactly as stated above. This unknown is like an empty circle, a landscape of a new world that one has to explore and discover. To do so though, the path around this unknown isn’t linear but random, like your teleporting between points and looking at it from different angles (so you actually feel like a “blind explorer” at first).

Over time, as you teleport between these points and understand what you’re seeing from many points at once, you see and understand the meaning of what you’re looking at. I’ve likened this to a hologram with each perspective or point on the outer boundary being like a beam that adds to the clarity of what you’re looking at.

You are effectively stepping outside of something known, thus letting go of its existing beliefs and boundaries…

Most important of all, this process can be applied to ourselves. In effect, we let go of societal expectations and discover who we are and what we want on our own. In effect, we forge, or grow, our own path just as the quote above indicates. Over time, when we do so, we start seeing the invisible relationships between things which empowers us and gives us new capabilities in the process (which mirrors how emergence works), just as another quote from the article notes below.

“It’s like you’re in a mountain with three different caves. One has iron, one has gold, one has copper—suddenly you find a way to link all three of these caves together,” said Sheffield. “Now you have all these different elements you can build things with and can combine them to produce all sorts of things you couldn’t build before.”

MATHEMATICIANS ARE BUILDING A UNIFIED THEORY OF GEOMETRIC RANDOMNESS

BTW, following this analogy, two of these caves are finding and understanding your Passion & Purpose. Or put another way, these three caves are the three stages of the creativity process itself.

PS. I also just realized that this “randomness” correlates perfectly with how emergence works which is encapsulated by the second stage of the creative process.

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Creativity

Shifting & Aligning to 21st Century Work

Fast Company has an article entitled LinkedIn’s Top Three Secrets To Getting Hired In 2016 by Eddie Vivas, Head of Product at LinkedIn’s Talent Solutions. What I found interesting about it is that it does show where things are headed in terms of The Future of Work but at the same time shows how most companies (even those at the forefront like LinkedIn) are still missing what’s under their very noses, thus hampering the very change they are looking for.

The top two hottest skills in 2016—cloud computing and data mining—didn’t even exist a few short years ago. The world is simply changing too quickly for even young professionals to rely on the hard-won skills from their college years. You may choose a well-researched major or what looks to be a stable career path, but there’s no guarantee those skills will be in demand in 10 years’ time—sorry!

In such a world, it’s difficult to predict which industries and jobs will face decline and which will be the next wave. How many companies employed a chief data scientist or an economist in 2011? Now some companies (LinkedIn included) have both.

For employees, that means everyone should be thinking about developing new skills right now in order to keep up, or how they could adapt their existing skills to a new specialty. Job seekers who will come out on top will be those who stay curious and are lifelong learners. For companies, it’ll mean arming existing workforces with new knowledge, getting creative with job requirements, and keeping an eye out for skills that could transfer well into newly imagined roles.

Eddie Vivas

Leaping Into The Future

For anyone who has read JobShift by William Bridges, they’ll know that what’s described above is a clear marker and waypoint to a future without jobs (something which Mr. Bridges foresaw back in 1995). To grasp this leap of logic though, one needs to first understand that a future without jobs isn’t everyone being unemployed but rather a future with bountiful, “unpackaged” work. In effect, just as organizations are beginning to break down the borders and silos within themselves, so too will the borders of work itself—a “job” as a rigidly defined package of work—be broken down as well.

The second leap of logic that one needs to understand to embrace and understand this emerging future is that it’s about going beyond adapting your existing skills to a new speciality and instead understanding how your skills can be adapted to multiple specialities at once. In effect, what’s being described above in the article is nothing more than a stepping stone to something bigger. In other words, to deal with the ever increasing change before us, organizations will need individuals that aren’t just capable of adapting their skills to something new every few years but are capable of adapting their skills in the moment, as the need arises. By doing so, this allows both the individual and organization to not only cope with change but to creatively embrace its complexities as well.

These types of individuals and organizations are so creatively adaptable, they are often referred to as being fluid.

These types of individuals and organizations are so creatively adaptable, they are often referred to as being fluid. They’ve achieved this state because they have let go of the outdated structural limitations of a job and evolved to a more expansive social structure of passion and purpose which allows them to easily flow between seemingly diverse work. In effect, instead of a future of scarcity focused on the problem of finding their next job, individuals are focused on a future of abundance with unlimited work opportunities before them, thus finally truly releasing their creative potential in the process.

The third and final leap of logic is understanding how work will shift away from being centered around jobs and instead centered around passion and purpose. This mirrors the noted shift, mentioned in the article above, from you having to push out to an organization to find work as a job and instead the pull of your passion and purpose (integrated together as your life’s work) gravitating and aligning the organization to you. This is achieved when individuals begin to see what unifies their skills at a deeper core level which in turn emerges as their passion and understand their own deeper values as their purpose.

Conventional Lenses Limit Our Vision

As I noted above though, many organizations, even those at the forefront of this change like LinkedIn, are actually impeding this change rather than embracing it. The reason for this can be revealed by looking further at the article, in particular the following quote below.

That suggests many companies are holding out for “A” players with all the right skills at the same time that more and more professionals are looking to change employers. But they don’t seem to be finding each other—which means we may need smarter ways to get connected.

Eddie Vivas

In effect, it’s not that they aren’t finding each other but rather they aren’t seeing each other. That’s because they are still looking at each other through a job lens which limits them to what they are seeing. Thus the company doesn’t see the potential of the individual and the individual doesn’t see the potential of themselves for the work because both are trying to achieve an alignment through job titles rather than aligning through transferable skills (which reveal and define the individual’s unifying passion). Thus no matter how often they look, there’s always this disconnect because of the method or lens of comparison.

New Lenses, New Vision

When both individuals and organizations start looking through a lens of passion and purpose though, suddenly there is an abundance of potential people for the work, even to the point that the organization starts seeing potential people within their own organization, thus avoiding the need to look externally. To put this metaphorically, many individuals and organizations are often blind to what is under their very noses. By shifting or reframing their perspective, suddenly they awaken to a whole new world of possibilities that were previously hidden and invisible to them before. In effect, nothing’s changed. We’re still the same people. But we’re looking at ourselves and our potential in a much greater, inclusive, and empowering way.

Last but not least, with this new vision, did you notice the universal pattern between finding people and finding your passion? Just as we are now finding more and more connections and relationships between people below the surface, so too are we seeing these connections and relationships within ourselves. In effect, look beyond and below the direct visible links, both within and without, and start understanding how these weaker invisible links are allowing not only organizations to become much more dynamic and complex but individuals as well.

So while I wouldn’t downplay the value of a first-degree connection as a valuable “in,” it’s important to pay close attention to that second layer if you’re in the market for a new opportunity…

Eddie Vivas

We’re still the same people. But we’re looking at ourselves and our potential in a much greater, inclusive, and empowering way.

Video footage by Sticks & Drones

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Creativity

Feeling Ripped Apart

Close to a decade ago, I read Working Identity by Herminia Ibarra which talks about how transitions through a career change are unconventional in that you often don’t know exactly what your new identity will be at the outset of your journey but instead you must experiment and explore to find the right fit. Making this transition of change though can be extremely difficult upon us and those around us, as noted below, because changing our identity, as a complex system or entity, is about changing our relationships.

We cannot regenerate ourselves in isolation. We develop in and through our relationships with others—the master teaches the apprentice a new craft; the mentor guides a protégé through the passage to an inner circle; the council of peers monitors the standards of a professional group, confirming status within the community. Yet, when it comes to reinventing ourselves, the people who know us best are also the ones most likely to hinder rather than help. They may wish to be supportive but they tend to reinforce—or even desperately try to preserve—the old identities we are seeking to shed.

Changing careers is not merely a matter of changing the work we do. It is much about changing the relationships that matter in our professional lives. Shifting connections refers to the practice of finding people who can help us see and grow into our new selves, people we admire, would like to emulate, and with whom we want to spend time. All reinventions require social support. But as this chapter reveals, it is hard to get the support we really need from career counsellors, outplacement, or headhunters, or even from old friends, family members, or trusted colleagues. New or distant acquaintances—people and groups on the periphery of our existing networks—help us push off in new directions while providing the secure base in which change can take hold.

Herminia Ibarra
Working Identity

What I recognized afterwards though—upon reflecting upon the book, my life, and the patterns of change around me—was that I wasn’t going through a midlife crisis to change my career but rather I was experiencing this Big Shift that everyone will eventually go through which is a change of paradigms, mental models, and world views (aka social innovation). You see it’s much easier to shift a career because you’re often moving from one known context to another known context (i.e. job to job, albeit in different disciplines) within the conventional world that everyone knows. Making the Big Shift is radically more complex and difficult, as you are effectively moving from a known context to a completely unknown context that 99% of the population cannot relate to or understand. So not only will your friends and family think you’re crazy but most of the world will think your crazy as well.

You’re Not Crazy

Another important role a guiding figure plays is to reassure us that we are not out of our minds, to convey that what we are contemplating is not only reasonable but totally consistent with a wise assessment of our potential.

Herminia Ibarra
Working Identity

This is why mentors or guides are so essential to your journey because they help you to realize that what you’re experiencing is completely normal and you’re not going crazy. In my case though, while I’ve found tons of diverse articles and books on the subject, I’ve yet been unable to find anyone I can interact with who can relate to what I’m going through and who can see and understand this big picture of societal change on the scope that I do. Thus right now, my only mentors are those within the articles and books I’m reading which makes it difficult for me to make this transition because I’m continually being pulled back into the Old World—it’s outdated beliefs and behaviours—by those close to me, rather than stepping freely into this New World.

But People Will Think You’re Crazy

Our close contacts don’t just blind us, they also bind us to our outdated identities.

Herminia Ibarra
Working Identity

This is also why I feel like I’m continually being ripped apart between two worlds, as I’m struggling to step forward but continually feeling pulled back. Because of this, I’ve lost a couple of really close friends over the past few years because they no longer can relate to me. I even find the same thing happening with my family, as I begin to distance myself from them. Basically any friends and family I interact with now about my journey and these bigger changes affecting society, I know they are either thinking I’m crazy or I’m possibly on to something but their lack of understanding of this “unknown” makes them feel uncomfortable because they can’t relate to it at this moment.

A perfect example of this is the typical convention of asking someone what their job is or how their job is going. Neither of these apply to me because this New World is about going beyond a “job” and discovering your life’s work (i.e. your passion & purpose in life). Thus any “job” that I’m doing is just to pay the bills and my real work is that which I do in my days off and evenings. In effect, I’m having to work in two worlds to bridge myself from one to the other. But to fully make the transition though, I eventually need to let go of the Old World’s conventions and beliefs so that I can fully become the potential of that which I wish to be in this New World, my true self.

Without meaning to, friends and family pigeonhole us. Worse, they fear our changing.

Herminia Ibarra
Working Identity
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Creativity

Creativity By Any Other Name

I was going to wait on relaying this, mainly because I find that when I relay things of this nature, I’m assuming it can be very disruptive and upsetting for certain people who may have spent years of their lives on something only to realize it is something else. What’s funny about this though is that I speak from experience on this, as I’ve spent a decade researching something only to realize that it was something else completely.

Researching The Unknown

You see when I started my research, I didn’t know what I was researching (actually I didn’t even realize I was researching, as it was more curiousity). I was just upset about the way work worked and wanted to see a change. I found The Cluetrain Manifesto and it made me realize others felt the same way, thus I gained the confidence to begin questioning everything in my life.

Over time, I felt my research focused on Social Business and then more currently the Future of Work. Then I realized it was more than just about transforming work but about transforming playing, learning, and working as a whole. I then thought it had to do with the identity of all of these things as a whole and how systems thinking helps us define our identity. But no matter what name I gave it, it didn’t feel like it contained what I was researching.

Creativity Encompasses Everything

Finally one day in watching a PBS video, I saw many of the same patterns mirroring my research in the video and I realized that what encompassed everything I just talked about above was creativity. In effect, creativity is an integration of playing, learning, and working which in turn helps us to define our identity and that identity of ourselves in turn is being radically transformed today by a byproduct of creativity known as social innovation.

Note though how my journey in understanding what I was searching, researching, and following perfectly mirrors how creativity itself works. In effect, you will often not known what you’re searching when you begin your search and quest. The key thing though is to be open to new experiences and opportunities along the way because that is where things will emerge to surprise you. In effect, what you’re looking for is not always in the place you’re looking.

To encapsulate this all and get to the point of this post, I’ve always repeatedly said over the years that I’ve noticed all of these other notable authors all writing about the same thing but from different disciplinary perspectives. In effect, their research often evolves to a point where they can’t fully comprehend something (as it reaches the borders of their discipline), so they often create words to contain this unknown. What I’m saying is that this unknown is creativity itself. It’s just that most people don’t realize it because they haven’t researched creativity extensively (and in a cross-disciplinary way) thus most people don’t know what it is other than its old conventional premise that it has to do with doing “artwork”.

The Patterns of Creativity

So what I’m getting at here is that if you see a recent book on a bookshelf that talks about a new way of looking at the world or a new way of looking at yourself but it has some complicated technical words for a title, more than likely it’s a book about creativity wherein the author is unaware that his work is describing an aspect or perspective of creativity itself. Yet it can be revealed as such by seeing the patterns within the narrative.

One last closing thought to try to put this all into perspective. Realize that coming up with a creative solution isn’t about choosing one perspective or another. Rather creativity is about choosing one perspective and another perspective and integrating them together, even though they may seem unrelated, disconnected, or opposed. This is why creativity is so all encompassing and affects so much of our lives because it is a fundamental simple building block for emergent, complex life, allowing opposites to attract and create a whole new way of life.

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Creativity

Using Creativity To Articulate Creativity

In further reading Petro Poutanen’s paper on Complexity and Collaboration in Creative Group Work, I came across this quote below which pretty much encapsulates the struggles with my life’s work on creativity over the last five years or so.

Weick (1979) has described how humans enact their surroundings, which means that they react and construct meanings from their environment while in interaction with others. The process of sense-making in which people make sense of the different situations and events they encounter is in effect retrospective and iterative (Weick, 1979). According to Weick, (1995), the process of sense-making is actually not about finding the right explanation in terms of its objective accuracy as much as it is about finding a good and plausible narrative to hold the elements of the story together in order to guide action and engage others to contribute to sense-making (Weick, 1995, p. 58). Following the notion of sense-making, it is the process of constructing novel frames of reference and developing and testing them in practice that yields novelty in the sense of creativity. In this way, creativity can be seen as an interpretative process of trying to make sense of different situations and coming up with novel ways to reframe a situation (without the need to see a situation in a new light, there would be no need for creativity, and the old, habitual ways of behaving would work).

Petro Poutanen

Finding the right narrative to contain all of this knowledge on creativity is really the key. I’ve told others before that it’s like finding the right thread for your life that when you pull it, it brings order to all the seeming chaos thus creating a social fabric of it that you can then easily show others.

What’s interesting is that I’ve experienced this already in my life in a more metaphorical sense. While working at a book store for a while, I was told by our wise floor manager that engaging others to read a book is really about finding the right narrative that encapsulates the story as a whole, thus making it relatable and enticing for them to read. I noticed that it would often take me experimenting with many different narratives before I found the right one that fully connected with others and pulled them into the story.

Finding the right narrative to contain all of this knowledge on creativity is really the key.

This is exactly what I’m trying to do in finding the right narrative for creativity, as it needs to universally connect with others and pull them into engaging with their own life story as well. So what I surprisingly realized here is that I’m striving to use creativity to try to articulate creativity itself. In doing so though, others can then reflect on their life, make sense of it in a greater way, and creatively find their own newer narrative to contain it as well.

And finally in realizing that I’m using creativity to articulate creativity, I’d love to help others realize that they are often utilizing creativity without knowing about it as well. Once they do realize it though, have that sense of awareness, they can then reflect back on other situations in their life and see where they’ve used it previously as well. In doing so, this empowers them in going forward to use creativity more easily and consciously in other life situations as well.

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Creativity

The Individual as a Complex System

Petro Poutanen has a fascinating academic paper entitled Complexity and Collaboration in Creative Group Work which strives to show how creativity in groups differs from creativity in individuals. In reading his paper so far though, I’m seeing nothing but comparisons to my own research on creativity within individuals though. In effect, the process and results are very similar.

How can this be so though when a group has multiple people to interact with each other, whereas an individual is just alone? The key is understanding creativity within the individual as though the individual is a complex system as well, a multitude. Thus creativity with an individual is not only a dialogue and conversation with oneself but an integration of the conflicting parts of oneself. One begins to trust oneself over time and even believe in oneself, solidifying ones purpose and vision in life.

The key is understanding creativity within the individual as though the individual is a complex system as well, a multitude.

It is the following quote that really grabbed my attention though because it perfectly describes the creative process an individual goes through in understanding oneself in a much greater context beyond conventional means. To do so, the individual has to not just look at their life from a technical perspective, seeing the jobs they’ve done, but also from a social perspective, seeing how these jobs relate, revealing a connection to something deeper within oneself that goes beyond a job to something universal within their life.

First of all, both empirical articles (III and IV) highlight the importance of dialogue, which means that a discussion between participants is most productive when it has the characteristics of reflexivity and criticality; when there is no need to refrain from criticality, as is commonly thought, probably due to widespread ideation guidelines, such as brainstorming. The point here is that ideas are in conflict, not people, and from the conflicts of ideas emerge new ones. Therefore, communication that fosters the criticality and reflexivity of both their own and other’s ideas was found to be important.

Secondly, it was observed that the knowledge people shared had a dual role: on the one hand, it was the information and expertise that people could bring to the situation that allowed them to contribute to the common pool of knowledge through their experiences and background knowledge. On the other hand, it was the ability to build knowledge, i.e. to integrate and build novel constructions of what has been said that was of importance. This finding suggests two important but different group roles and ways of communicating: informants or content-experts who communicate their ideas as clearly as possible and, secondly, creativity experts, who have possibly no content- related information but who are skilful in connecting different pieces of information together to form new ideas and suggest novel frames of references for the reinterpretation of existing knowledge. For the latter group the ability to unambiguously communicate one’s idea is perhaps not as important as the ability to ask questions and make critical remarks and use nonverbal techniques. Of course, there is no reason why the same person cannot occupy both roles in a group.

Petro Poutanen

The last sentence in the second quote (bolded for emphasis) is the critical one that made me have a leap of understanding in what I was reading. So to become a truly creative individual, not only does the individual have to look at oneself as both a (technical) content expert and a (social) creativity expert but the individual has to begin to start seeing themselves as a multitude, understanding that the conflicts within oneself are actually creative tension that one has an opportunity to act upon and understand better to integrate oneself holistically as a complex system.

BTW another more common name people are calling these creative individuals by is polymaths. In effect, individuals who are cross-disciplinary in nature. But it is more than just being multidisciplinary, it is evolving and becoming interdisciplinary and eventually transdisciplinary. When one reaches these higher states of integration with ones disciplines, one finally begins to understand the greater narrative and relationship that is connecting these disciplines together. More common names for these integrative forces are what people call passion and purpose.

Video: Stars Wars The Last Jedi Clip (Rey in cave)

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Creativity

Creativity Is Seeing New Things

Just wanted to get something out before I forgot. Time and again, I keep seeing people saying that creativity is basically “thinking up new things”. While I don’t want to say this is wrong, I would like to say that I think it goes well beyond this (so it’s more than this). For me, creativity is first and foremost seeing new things.

Why the distinction between thinking and seeing? It’s because often times, based upon my own experiences of creativity within my life, you will often see new things before you can fully understand and articulate them. In a way, it relates to the word articulation itself, as it mirrors the creative process itself as one moves from tacit knowledge to explicit knowledge. In effect, the beginning, where you are seeing new things, is often very emotional and confusing because you feel what you’re seeing is important, like a new discovery, yet you can’t find the explicit logical words to explain what you’re seeing…yet. But in time, those words do come and you are able to make sense of what you’re seeing.

So there’s nothing wrong with saying creativity is thinking up new things, as long as one is aware that that thinking doesn’t imply a full understanding of what one is thinking. In fact, often times, creative thought of this nature is often seen as paradoxical and even seemingly absurd at first. “That can’t be possible!”, you’ll say but in time, as the pattern reveals itself and begins to make sense, it does become possible, so much so that you finally believe it yourself, even if you still can’t articulate it to others though.

The message is clear: If you want to be one of the first into new territory, you cannot wait for large amounts of evidence. In fact, you have to do exactly the opposite. If you want to be early, you must trust your intuition, you must trust your non-rational judgment and take the plunge; make the leap of faith to the new paradigm.
Joel Arthur Barker, Paradigms

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Creativity

Understanding the “Relationship” Between Creativity & Social Innovation

The challenges we currently face are without precedent. More people live on this planet now than at any other time in history. The world’s population has doubled in the past 30 years. We’re facing an increasing strain on the world’s natural resources. Technology is advancing at a headlong rate of speed. It’s transforming how people work, think, and connect. It’s transforming our cultural values.

If you look at the resulting strains on our political and financial institutions, on health care, on education, there really isn’t a time in history where you could look back and say, “Well, of course, this is the same thing all over again.” It isn’t. This is really new, and we’re going to need every ounce of ingenuity, imagination, and creativity to confront these problems.

Sir Ken Robinson

While it’s becoming more and more apparent today that creativity is becoming essential within the 21st century, it may be difficult to see and understand how creativity can help us transcend these problems, especially since many of them are often social and inherently intangible in nature (i.e. culture). A simple way to bridge this gap of understanding though and make these social problems tangible is by seeing them as social systems and then understanding how creativity is able to transform these systems as a whole.

Creativity & Innovation

Before we jump into the systems part of it though, let’s try to understand the basics of creativity first by taking a look at one of the definitions of it.

Creativity is a phenomenon whereby something new and somehow valuable is formed.

Wikipedia

And just to be on the safe side, let’s get one more perspective and definition of creativity but this time showing how innovation relates to it.

Creative thinking is characterized by unusual ideas and distant associations. To be considered creative in scientific terms, an idea must be original or novel and also appropriate, useful, relevant to a task. Innovation is a product of creativity.

Explorations of Creativity
Memory network diagram from Explorations of Creativity showing how “Linkages among distant items may produce innovative output.”

Systems

Now lets explore the basics of systems using the following definitions and quotes below.

A system is an interconnected set of elements that is coherently organized in a way that achieves something. If you look at that definition closely for a minute, you can see that a system must consist of three kinds of things: elements, interconnections, and a function or purpose.

Before going too far in that direction, it’s a good idea to stop dissecting out elements and to start looking for the interconnections, the relationships that hold the elements together.

A system generally goes on being itself, changing only slowly if at all, even with complete substitutions of its elements — as long as its interconnections and purposes remain intact.

If the interconnections change, the system may be greatly altered.

Changes in function or purpose also can be drastic.

Donella Meadows, Thinking in Systems

To summarize and simplify the above, a system is a collection of elements organized within a relationship and working collectively towards a common purpose. Transforming a system isn’t achieved by changing the elements of the system but rather by changing the relationship and/or purpose of the elements.

Diagram from The Nature of the Future by Marina Gorbis

Examples of Social Systems

Before we go on though, let’s quickly go over some examples of social systems to help visualize them within our minds.

Systems Thinking, Wikipedia

Networks, communities, organizations, and institutions are often the ones that easily come to mind when thinking about social systems today. More complex social systems that are often difficult to grasp for people would be things like cultures and world views.

What most people completely miss though is that our sense of self-identity is a social system itself. In effect, we are comprised of a collection of elements (i.e. experiences, knowledge) and they collectively define our sense of identity by the way they are organized within a relationship that achieves an overall purpose.

Transforming Social Systems

So within an organization, many people may change within it, coming and going, but those people as elements won’t change the organization much until the collective relationship and purpose of those people change as a whole. And with regards to the Future of Work, that’s exactly what’s happening right now. Silos, boundaries, and borders are dropping within organizations and people are connecting and interacting in completely new ways and with completely new values. In effect, old relationships that previously limited the way the organization worked are now being broken and reformed to create new ways of working.

Stages from Building Smart Communities Through Network Weaving by Valdis Krebs

In terms of individuals, it’s the same thing. Many of us are being limited today by an old relationship which has us defining our identity and self-worth almost completely upon society’s extrinsic needs and purpose with little value for our own. But with the Future of Work, we are rethinking the extrinsic relationship and purpose that often defines us by others and are now seeing new ways to intrinsically define ourselves through our own chosen relationship and purpose. In fact, another more common word that represents this “relationship” of your life redefined in a more intrinsically unified way is passion (i.e. your passion & purpose).

Creativity: Breaking & Reforming

So to summarize and simplify all of the above, creativity allows us to transform ourselves, both individually and collectively, by redefining the relationships and purpose both within us and between us. In effect, creativity isn’t simply an act of forming new relationships or associations between things but rather an act of forming new relationships between things by breaking and letting go of old relationships in the first place. One cannot occur without the other, as it is this creative destruction which makes the creative construction possible, which is why creativity can often be seen as a divergent act that can threaten the stability of things.

Opening, Exploring, & Closing from Gamestorming by Dave Gray
Opening, Exploring, & Closing from Gamestorming by Dave Gray

But remember one key important thing though, especially with regards to transforming ourselves. The elements which form us stay the same. Thus we don’t have to fear a sense of losing ourselves because we aren’t starting over from scratch but rather are rearranging the way we look at ourselves as a whole and becoming more of who we are. This is the emergence of who we are in action. And I can speak from experience when saying that when you finally shift the way you look at your life, with a new sense of passion and purpose to it, you’ll suddenly start seeing an evolving, meaningful order to it, whereas previously you may have only seen a chaotic, meaningless mess.

“We cannot solve our problems with the same thinking we used when we created them.”

Albert Einstein
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Creativity

The Leap of Faith

Only in the leap from the lion’s head will he prove his worth.

The Hero’s Journey is like a bridge. One in which it leaves the old world behind you and brings you to the new. The path in between is invisible though, scary and often much more arduous than shown in this scene.

To successfully make the journey, you need to continually frame yourself in the arc of understanding the old world that is dying and the new world you’re trying to reach. This gives you the impetus and momentum to step forward but also the inner bearing to step in the right direction.

You must believe.

Originally posted on Google+.